Complaints

If you are not satisfied with the quality of services provided by CodeSpringCZ s.r.o. (22402012), you may submit a complaint through this form. In your submission, please clearly describe the issue, indicate any contractual provisions that you believe have been breached, and attach supporting evidence such as copies of contracts, correspondence, or screenshots. It is also important to specify your demands and the timeframe within which you expect them to be fulfilled.

CodeSpringCZ s.r.o. will review your complaint within three business days. To process your request, please provide your full name, company name and registration code, the name of your contact person or CodeSpringCZ manager (if applicable), as well as your email address.

When outlining the reason for your complaint, you may refer to professionalism, quality of service, delays in performance, or any other matter relevant to your case. Please ensure your description is as detailed as possible and attach relevant documentation to support your claim.

The company is committed to resolving disputes amicably. In the event of a disagreement, both parties will first attempt to reach a solution through negotiation. If this proves unsuccessful, you retain the right to escalate the matter to the competent judicial authorities.